Receptionist

Job Description

The Chaldean Community Foundation (CCF) and Chaldean American Chamber of Commerce (CACC) is seeking a receptionist to join its West Bloomfield office, Monday through Friday from 8:00 a.m. to 4:00 p.m.

In this role, the Receptionist will greet clients, and the duties will include front desk sign-in, managing phones, logging information, attending to all visitors, coordinating with staff members, and responding appropriately to guest inquiries.

Job Tasks and Responsibilities

• Greet clients, visitors, and guests; determine the purpose of each person’s visit and direct or escort him or her to the appropriate location.
• Answer, screen, and direct phone calls to staff; take messages and schedule appointments.
• Receive mail, documents, packages, and courier deliveries and deliver or distribute items.
• Perform administrative and clerical support tasks.
• Perform basic filing and recordkeeping.
• Maintain a neat and clean lobby and work area.
• Morning set up and evening shut down duties as needed.
• Assist with staff events, meetings, and various off-site functions.
• Assist with food orders, preparation, serving, and cleaning.
• Available to work evenings and weekends for events as needed.
• Perform other duties as assigned.

Key Competencies

• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Basic understanding of administrative and clerical procedures and systems.
• Proficient with Microsoft Office Suite or related software.
• Arabic and Chaldean speaking is required.

Education and Experience

• High school diploma required. Associate or bachelor’s degree preferred.
• Knowledge of administrative and clerical procedures.
• Knowledge of computers and relevant software applications.
• Knowledge of customer service principles and practices.
• Reliable and punctual.
• Must maintain confidential information.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Occasional standing and walking around the office.
• Regular bending and reaching may be required.
• Ability to lift or carry items up to 15 pounds at times.
• Ability to operate office equipment.

Disclaimer
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.