Case Worker

Job Description

The Chaldean Community Foundation (CCF) improves the stability, health, and wellness of those we serve through advocacy, acculturation, community development and cultural preservation.

The Chaldean Community Foundation is seeking a bi or tri-lingual case worker to join its Sterling Heights location. The ideal candidate is fluent in English, Arabic and Chaldean/Aramaic with an understanding of the Chaldean community. Some night and weekend hours may be required.

General Purpose

Assist clients in receiving social services related to immigration, unemployment, job placement/career counseling, English as a second language (ESL), housing, transportation, financial aid, mental health services and medical care.

Main Job Tasks and Responsibilities

• Assist clients on an individual basis to assess their needs and provide access to services, such as immigration, unemployment, job placement/career counseling, English and a second language (ESL), housing, transportation, financial aid, mental health services and medical care.
• Record and report all client activities with a high level of accuracy and detail.
• Direct clients to other resources or social service agencies as needed.
• Serve as an advocate on behalf of clients.
• Available to work some (average once a month) evenings and weekends (events, seminars, etc.).
• Other duties as assigned.

Education and Experience

• Bachelor’s degree from an accredited college or university in the field of psychology, social work, or a related field preferred.
• One year of experience working in an area related to social services is strongly preferred.
• Experience with resource development for children and families in need is required.
• Must have a valid Michigan Driver’s License and appropriate insurance.
• Fluency in Arabic and/or Chaldean required.
• Knowledge of computers and relevant software applications.
• Knowledge of customer service principles and practices.

Key Competencies

• Ability to provide an emotionally stable environment for clients
• Ability to work with diverse populations including children and families
• Appreciation of the cultural background, heritage, and identity of client
• Ability to keep confidential information
• Professional personal presentation
• Information management
• Organizing and planning
• Attention to detail
• Initiative
• Reliability
• Stress tolerance

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.