Case Worker

Job Description

The Chaldean Community Foundation (CCF) improves the stability, health, and wellness of those we serve through advocacy, acculturation, community development and cultural preservation.

The Chaldean Community Foundation is seeking a tri-lingual case worker to join its West Bloomfield office, Monday through Friday from 8:00 a.m. to 4:00 p.m.

The ideal candidate is fluent in English, Arabic and Chaldean/Aramaic with an understanding of the Chaldean community.

Job Tasks and Responsibilities

• Assist clients on an individual basis to assess their needs and provide access to services related to Michigan’s State Health Insurance Assistance Program (SHIP).
• Assess additional needs and make the appropriate referral within the organization.
• Record and report all client activities with a high level of accuracy and detail.
• Continually identify resources available to senior citizens and their families.
• Help clients fill out applications related to public assistance.
• Maintain yearly certification as a Michigan State Health Insurance Assistance Program (SHIP) Counselor.
• Serve as an advocate on behalf of clients.
• Available to work evenings and weekends (events, seminars, etc.).
• Perform other duties as assigned.

Key Competencies

• Knowledge of community resources, eligibility requirements, and procedures to obtain needed services for clients
• Extensive knowledge of medical insurance plans, especially Medicare
• Ability to work with diverse populations including children and families
• Ability to keep confidential information
• Organizing and planning
• Attention to detail
• Initiative
• Reliability
• Stress tolerance

Education and Experience

• Bachelor’s degree from an accredited college or university in the field of psychology, social work, or a related field required.
• Michigan State Health Insurance Assistance Program (SHIP) certificate is required. Candidates who currently do not hold this certification must successfully obtain it within ninety (90) days of employment start date.
• One year of experience working in an area related to social services is strongly preferred.
• Familiarity with Department of Health and Human Services (DHHS) case work is strongly preferred.
• Fluency in Arabic and Chaldean required.
• Knowledge of computers and relevant software applications.
• Knowledge of customer service principles and practices.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Occasional standing and walking around the office.
• Regular bending and reaching may be required.
• Ability to lift or carry items up to 15 pounds at times.
• Ability to operate office equipment.