Receptionist

Job Description

The Chaldean Community Foundation (CCF) improves the stability, health, and wellness of those we serve through advocacy, acculturation, community development and cultural preservation.

The Chaldean Community Foundation is seeking a receptionist to join its West Bloomfield office, Monday through Friday from 8:00 a.m. to 4:00 p.m. The Receptionist will greet clients, and the duties will include front desk sign-in, managing phones, logging information, attending to all visitors, coordinating with staff members, and responding appropriately to guest inquiries.

Job Tasks and Responsibilities

• Greet clients, visitors, and guests; determine the purpose of each person’s visit and direct or escort him or her to the appropriate location.
• Answer, screen, and direct phone calls to staff; take messages and schedule appointments.
• Receive mail, documents, packages, and courier deliveries and deliver or distribute items.
• Perform administrative and clerical support tasks.
• Perform basic filing and recordkeeping.
• Maintain a neat and clean lobby and work area.
• Morning set up and evening shut down duties as needed.
• Assist with staff events, meetings, and various off-site functions.
• Assist with food orders, preparation, serving, and cleaning.
• Available to work evenings and weekends for events as needed.
• Perform other duties as assigned.

Key Competencies

• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Basic understanding of administrative and clerical procedures and systems.
• Proficient with Microsoft Office Suite or related software.
• Arabic and Chaldean speaking is required.

Education and Experience

• High school diploma required. Associate or bachelor’s degree preferred.
• Knowledge of administrative and clerical procedures.
• Knowledge of computers and relevant software applications.
• Knowledge of customer service principles and practices.
• Reliable and punctual.
• Must maintain confidential information.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Occasional standing and walking around the office.
• Regular bending and reaching may be required.
• Ability to lift or carry items up to 15 pounds at times.
• Ability to operate office equipment.